INSTANTQUOTE

    GET A QUOTE
    OR CALL US NOW
    0800 049 64 76

    How It Works

    STEP 01

    Get an instant quote for your car

    Prestige-Car

    Just select the make, model & fuel type of your car and then choose service type required, and any extras like an MOT or A/C service.

    The total service price is calculated instantly and we always promise no hidden charges. That’s why we give you an itemised quote by email.

    Get your quote now!

    STEP 02

    Book your service

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    Pick a time to suit you and our priority booking team will do their best to make it happen.

    Just tell us when and where to pick up your car, and one of our team will book you in at one of our network of local service centres.

    STEP 03

    Get on with your day

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    Our advisor will call you to confirm your booking and arrange the collection and delivery of your car. They will also ask you if there are any other things you’d like us to look at. (i.e Faulty bulbs, rattles etc).

    Our operations centre will also keep you up to date throughout process, by phone, email or text… whichever you choose. We’ll even send you a little reminder prior to the day of your service.

    What happens on the day

    Sit back, relax... We’ve got this!

    We’ll pick up your car and drop off when we’re finished, this is what happens:

    Vehicle Collection

    A courtesy driver will collect your car from the agreed pick up point, (at an agreed time).

    Vehicle Inspection

    On arrival at our Service Centre, your car will be inspected by a technician prior to the Service.

    If you’ve asked us to investigate anything specific, we’ll do this at the same time and report back to you the same day. If our inspection identifies any other issues, we’ll contact you for further instructions and quote for parts and labour. You’re under no obligation whatsoever to have any extra work done and you remain free to make your own arrangements.

    Vehicle Service

    Your car is then serviced according to our itemised service schedule, using only parts of OE matching quality. Each point is thoroughly checked by our qualified technicians. All work is covered by our 12 months parts and labour guarantee.

    Quality Control Check

    Once the work has been completed, we’ll carry out a further quality control check to ensure everything’s been covered. Your service book will then be updated and kept fully compliant with your car’s warranty.

    Confirmation & Payment

    Our operations centre will call you to confirm that your vehicle is ready for delivery, and process payment via credit or debit card. Our pricing is totally transparent. Unless you’ve specifically authorised additional work, the price you were quoted is the price you’ll pay – inclusive of VAT, parts, labour, collection and delivery.

    Delivery

    After every service your car will be given a complimentary wash and vacuum, and then returned to your chosen address – at an agreed time.

    Customer satisfaction survey

    We really want to know how things went for you, so, we’ll send you an email a few days after your service to find out about your service experience.

    You’ll be invited to take a few seconds to rate us and write a short review. Obviously, you don’t have to reply if you don’t want to, but if you do, you’ll be helping us to maintain our reputation for excellent customer satisfaction.

    If you’ve asked us to investigate anything specific, we’ll do this at the same time and report back to you the same day. If our inspection identifies any other issues, we’ll contact you for further instructions and quote for parts and labour. You’re under no obligation whatsoever to have any extra work done and you remain free to make your own arrangements.

    Excellent service. Every time.

    We’re committed to delivering quality, but don’t just take our word for it!

    See what our customers have to say.

    Stars

    This is the first time I have not used an authorised Mercedes Benz dealership for servicing my vehicle and I would not hesitate to do so again. The overall service from start to finish was first class. Thank You.

    Edward, Ayreshire

    Stars

    Very good phone manner when we spoke – kept me very well informed and in a very friendly way. I felt they were all on my side throughout the process and they ‘went the extra mile’ to solve the issue I had.

    Geoff, Wiltshire

    Stars

    Very satisfactory service. All staff I was in contact with were very informative, polite and professional. Kept up-to-date with progress too. Easiest service I have ever booked. Many thanks.

    Janet, Gillingham

    Stars

    All phone and personal contact with your garage representatives were very professional. I will happily use this service again.

    Paul, Tyne and Wear

    Servicing MOT & repairs made easy

    Prestige Service Centres.

    Save £££s on main dealer servicing.

    We give you a quote - and stick to it.

    Prestige Service Centres.

    Guaranteed protection for your car’s warranty.

    Car manufacturers already recognise our proven service.

    Prestige Service Centres.

    Personal service from our national network of garages covering the whole of the UK.

    Fully trained and qualified staff.

    Prestige Service Centres.

    Quick and simple to book online or by phone.

    Friendly UK operations centre serves the whole of the UK.

    Prestige Service Centres.

    We collect your car and drop it back when it’s done.

    We wash and vacuum your car every service.